Usability Services

No matter what your challenge, or where you are in the process, the experts at Flagstone Technologies are prepared to deliver actionable results.

Website Reviews – Requesting a website review is one of the quickest and most cost-effective means of assessing the usability of your site or application. Whether you need an assessment as a first step in a larger project, or just as a gut check, you can expect a detailed report prepared by one of our Certified Usability Analysts, outlining all major findings and corresponding recommendations.

  • Expert Heuristic Evaluation
  • User Survey and Interview-based Review
  • Competitive Analysis

Usability Testing – Conducting website usability testing before you embark on a new project or site redesign can establish a valuable baseline to measure future results.  Running usability tests on an existing site or application will help to identify possible problems or opportunities for improvement. Our experts are adept at identifying and executing the proper type of testing methodology based upon your unique situation. Allow Flagstone to handle everything from usability test participant recruiting, to test facilitation, to delivering the final results in a professional report.

  • One-on-one user walk-throughs
  • Task analysis
  • Eye tracking
  • Mobile Device usability testing
  • Local lab-based usability testing
  • Remote usability testing
  • Moderated usability testing
  • Unmoderated usability testing
  • Contextual Inquiries (Ethnographic Research)

User Research – User research should be a core component of any website build or redesign project.  Your site’s current visitors—or people like them, are the best source of information when it comes to planning for your site’s future.  Allow our trained experts to recruit the best candidates, design appropriate research techniques, and deliver in-depth findings to you and your team. Key deliverables in User Research include:

  • Personas
  • Experience maps
  • Moodboards
  • Brand attribute analysis

IA & Content Strategy  – The way that a site’s information is organized and presented is critical to both usability and SEO. Depending on the nature of your project, you may need a content audit, site map, taxonomy structure, and/or wireframes to ensure success. Engaging Flagstone to deliver Information Architecture and Content strategy deliverables will ensure that your site is organized and presented in a manner that both satisfies your users and yields results.

  • Content Inventory
  • Wireframes
  • Card Sorting
  • Prototyping

For Agencies – Whether you value the insight of a qualified independent partner, or you lack the expertise in-house, engaging with Flagstone Technologies may be the answer to your current needs.  Your clients don’t even need know you sub-contracted the work.  Contact us today to learn more about our Agency services.

Comments are closed.